Canyoning adventure Frequently Asked Questions

Canyoning Adventure

Frequently asked questions

FAQ – Canyoning (Basic & Extreme)

 

  1. How do we get to the start point of the tour?

We will meet in Split city center, gather up in transportations and drive about 50 minutes to our base in village Zadvarje. If you have your own transportation you can come directly to the village meeting point.

 

If you need transfer:

Split – Trg Republike (Prokurative) – 43°30’31.7″N 16°26’10.7″E

 

If you will be coming directly with your car:

Zadvarje – Hrvatskih branitelja – 43°25’60.0″N 16°53’33.4″E

 

  1. What are meeting times?

Departure times are different for preseason, high season and late season.

Split                                       

01.04 – 14.06 – 11:00am

15.06 – 31.08 – 10:00am

01.09 – 31.10 – 11:00am

 

Zadvarje

01.04 – 14.06 – 12:00(noon)

15.06 – 31.08 – 11:00am

01.09 – 31.10 – 12:00(noon)

 

  1. What is the difference between the Basic and Extreme canyoning?

Both Basic and Extreme canyoning tour takes place at the same part of the canyon. On extreme canyoning tour you have 2 rope lowering’s by our guides using alpine equipment (rappelling). First one near the waterfall at 55m height and the second one at the end 25m height with optional additional cliff jump.

 

  1. Can we mix basic & extreme canyoning within our group?

You can combine both canyoning versions if someone from your group doesn’t feel ready for extreme canyoning. In this case extreme group will be lowered with a rope, while basic canyoning takes walking path around. You will reconnect with a group after 15-20 minutes and continue together to the end.

 

  1. Is previous experience necessary for this tour?

Previous experience is not necessary to participate canyoning tour, and most of the participants are first time on this kind of tour.

 

  1. What is the minimum age for canyoning tour?

The minimum age for basic canyoning tour is 8 years old and for extreme version 14 years old. Iris adventures staff holds the right not to allow customers to participate the tour if they think he or she is not able to do the activity in safe way.

 

  1. What fitness level is required for canyoning tour?

Some basic fitness level is enough for participation on canyoning tour. From level 1-5, it would be 2-3.

 

  1. Do I need to be a swimmer to participate canyoning tour?

No. We provide you with life vests and wetsuits that keeps you floating and the guides will assist you on the way. Only in case you have panic fear of water you should notice the guides or decide not to book the tour.

 

  1. What are the temperatures of the river?

River temperatures vary from 15°C to 17°C (59F – 63F) in preseason period to 20°C (68F) in late July and August.

 

  1. Are cliff jumps obligatory?

All the cliff jumps during the tour are optional and can be easily bypassed by walking.

 

  1. What equipment is provided when I book canyoning tour?

You are provided with full body 5mm wetsuits, helmets, life vests and harnesses with suit protections. It is best if you take your own shoes (sport or hike trainers, not beach shoes) to go in the canyon. If you don’t have any, you can rent our shoes that are limited in number. Price for shoes rental is 5€ and you should make reservation when you make a booking.

 

  1. What do I need to bring with me?

Bring towel, swimsuit, spare clothes to change after the tour and shoes (regular running shoes – not beach shoes or flip flops). If you don’t have your own running shoes or you don’t want to get your shoes wet you can rent them in our base.

 

  1. Where do we leave our personal belongings during the tour?

Your personal belongings will be safe and locked in Iris Adventures Zadvarje base or locked in minibus during the tour. All your personal belongings will wait for you at the end of the tour.

 

  1. Can I take glasses with me?

Sunglasses are not necessary in the canyon as most parts are in shade, however if you take them make sure they are tied.

Vision glasses can be brought but make sure they are tied because you might lose them during the tour.

 

  1. Can I bring a camera with me on the tour?

Yes, you can bring a camera with you in case if it is waterproof. We also have helmets with GoPro mounts, but they are limited in number.

 

  1. Do we get free photos from the tour?

Our guides will take photos from the tour and you will get them via Dropbox link few days after the tour for free. This is free complimentary service and we do not guarantee that every tour in the season will be provided with this service, that you will be on pictures, or that the pictures will be clear.

 

  1. Are meals or drinks included?

No, meals or drinks are not included during or after the canyoning tour. We suggest participants to take good breakfast before the tour or bring some snacks for after the activity.

 

  1. Is alcohol or narcotics allowed?

It’s strictly forbidden to use any kind of alcoholic drinks or usage of narcotics before or during the canyoning tour! Participants that are already under the influence of alcohol or narcotics will not be allowed to participate on the tour.

 

  1. Medical issues and usage of medication during the tour

If you have any kind of medical condition that we should be aware of, you need to inform our guides about it. You can approach our guides privately and inform them. If you need to use your medication (like asthma inhalers) or pills during the tour you can give them to our guides, they will keep it safe in waterproof bags and make it available for you during the tour in case you need it.

 

  1. Are there restrooms or showers in the Iris Adventures base?

Yes, there is a restroom at our base.

No, we don’t have showers.

 

  1. Can I book a private canyoning tour?

Yes, you can. If you don’t like to be part of the group you can book private tour on demand. Price varies to a number of people and part of the season so it’s best if you contact us on booking@adventurescroatia.net

 

  1. Can I book if I’m a solo traveler?

Every day we have departures from Split. In some rare cases in early preseason period, if we don’t have other participants for a tour, we will need to cancel your trip as the minimum number of persons for this activity is 2.

 

  1. What happens in the case of rain?

If it is just a small rain we operate canyoning tours regularly. In the case of heavy rains or thunderstorms, we will cancel the tour for safety reasons and you will get full money refund.

 

  1. What happens in the case of high water level in the canyon?

High water level in the canyon can occur during some construction works on dam up the river. We are always announced few days before about that so we keep right to cancel the tours if this happens. You will get full money refund in this case.

 

  1. How do I pay for the tour?

If you booked through our webpage or other providers you can just bring your voucher with you and give it to the guides at the beginning of the tour.

If you are paying in cash you can pay to our guides after the tour. Make sure to take the correct amount of money as there is no ATM in the village.

 

  1. Is canyoning tour dangerous? 

Canyoning tour is adventure adrenaline activity which takes part in river canyon so some risks may occur. Iris Adventures company will lead the tour on highest safety level to reduce any kind of risk for participants. It is always important to listen and follow your guide’s instructions on how to behave in the canyon to reduce any kind of risk.

 

  1. What are the safety terms we need to pass?

Before the tour, you will be briefed about all possible dangers of canyoning tour, also in written forms. After you read it, you will sign the form that you are briefed and that you accept all the dangers of canyoning tour and you participate in the tour on your own responsibility.

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